Once you have placed an order to our site you will receive a confirmation email. To cancel an order please email us immediately. Once you have received a tracking number your order will be unable to be cancelled as it has been packed and shipped. Once an order has been packed we are unable to switch items or sizes. So be sure to order the correct sizes, colors, and entered your correct mailing address and email. Please allow 1-3 business days (excluding holidays) for your order to be shipped. Once it has been shipped you will receive a confirmation email with a tracking number.